Term 1 Unit 1 Revision Quiz — Computer Administration

01.

Basic management · Remember

Which routine task protects school data if a hard drive suddenly fails?

Changing the desktop wallpaperTaking regular backups to a separate deviceCleaning the monitor screen weeklyDefragmenting the printer queue

02.

Troubleshooting · Analyse

Only the four computers on one bench lost internet access; the rest of the lab is fine. What does this pattern suggest?

A shared local device such as that bench's switch or cable is at faultThe school's electricity supply has failedEvery affected computer has the same virusThe national internet service provider is down

03.

Maintenance · Understand

Preventive maintenance means…

Only fixing faults reported by studentsWaiting until a computer breaks, then repairing itReplacing every computer every yearDoing planned tasks to stop faults happening in the first place

04.

Basic management · Apply

A teacher leaves the school at the end of Term 1. What should the sysadmin do with her account?

Disable the account and keep her files until the school decidesLeave the account active in case she returnsDelete the account and all files immediately without checkingShare her password with the next teacher

05.

Basic management · Evaluate

Your school can afford only ONE improvement this term. Which choice best protects against permanent loss of student records, and why?

An automated off-site backup, because it survives theft, fire and drive failureA new printer, because records can be printed for filingA faster CPU, because the computer will process records more quicklyA bigger monitor, because staff can read records more easily

06.

Documentation · Apply

Why must a sysadmin write up each fault and its fix in a log?

So repeat faults can be solved quickly and patterns can be spottedTo make the fault disappear permanentlySo students can copy the answers into their workbooksBecause the operating system will not boot without a log file

07.

Troubleshooting · Understand

What is the FIRST step of the troubleshooting cycle?

Replace the suspected partGather information about the problemDocument the solutionReinstall the operating system

08.

Basic management · Understand

Why should each user in a computer lab have their own account?

So access can be controlled and actions traced to the right personSo software licences become freeSo the computer runs fasterSo the lab needs fewer power points

09.

Role of the sysadmin · Remember

What is the main job of a system administrator?

To write the operating system used on every computerTo sell computers and accessories to schoolsTo design logos and posters for the schoolTo keep computer systems, users and data running safely and reliably

10.

Maintenance · Apply

Computers in a dusty PNG classroom keep overheating and shutting down. Which maintenance action best addresses the cause?

Change the desktop theme to a darker colourTurn the screen brightness downClean dust from fans, vents and heat sinks on a set scheduleDelete old student files to free disk space

11.

Skills & competencies · Remember

Communicating clearly with a frustrated teacher whose printer will not work is an example of which kind of skill?

A programming skillA hardware repair skillA networking skillA soft (people) skill

12.

Skills & competencies · Understand

In a SMART goal, what does the 'M' stand for?

MotivatingManageableMandatoryMeasurable

13.

Role of the sysadmin · Remember

Which of these is NOT normally a sysadmin duty?

Writing the school's annual budget speechTaking regular backups of school dataInstalling security updates on lab computersCreating and disabling user accounts

14.

Troubleshooting · Apply

A lab computer shows no display, but its power light is on and the fan spins. Which is the best FIRST check?

Buy a new computer for the labReplace the motherboardReinstall Windows from a USB driveCheck the monitor cable and monitor power

15.

Professional practice · Evaluate

A student sysadmin fixes a jammed printer by forcing the rollers with a screwdriver while it is switched on. Evaluate this action.

Poor practice — the device should be powered off and the manufacturer's clearing procedure followedGood practice — using tools shows technical confidenceAcceptable — printers have no dangerous partsGood practice — it saves time during a busy lesson